Our commitment to your satisfaction
At Puff Plume Silkies, we are committed to ensuring the health and happiness of every Silkie we sell. We understand that buying live animals online can be concerning, which is why we offer comprehensive guarantees.
We guarantee that your Silkie will arrive healthy and alive. If there are any issues upon arrival, please contact us within 24 hours.
Check for any signs of stress or illness upon arrival
Call or email us with photos and details of any concerns
We'll provide a replacement or full refund
Changed your mind? We understand that circumstances can change. Here's our policy:
To initiate a return or report an issue, please contact us:
